Introduction
At PlanBox, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services.
2. Eligibility for Returns
We collect personal data that you provide directly to us and information gathered through your use of our website. This includes:
- Personal Information: Name, email address, phone number, shipping and billing addresses, payment details.
- Order Information: Purchase history, product preferences, and order details.
- Technical Information: IP address, browser type, device information, and usage data.
2. How We Use Your Information
We use the data collected to provide, maintain, and improve our services, including:
- Order Fulfillment: Processing payments, delivering products, and confirming orders.
- Customer Support: Addressing your questions, returns, or concerns.
- Marketing: Sending you promotional emails, special offers, and updates on new products. You can opt-out of these communications at any time.
- Personalization: Tailoring your shopping experience by recommending products based on your preferences and purchase history.
3. Sharing Your Information
We only share your personal data in limited circumstances:
- Third-Party Service Providers: Payment processors, shipping companies, and marketing platforms who assist in fulfilling your order or enhancing your shopping experience.
- Legal Obligations: If required by law or necessary to protect the rights, safety, or property of [Perfume Brand Name], our customers, or others.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. Cookies help us:
- Remember your login information and preferences.
- Understand how you use our website to offer a better user experience.
- Track website traffic and monitor performance.
5. Data Security
We employ industry-standard security measures to protect your personal data from unauthorized access, disclosure, or alteration. This includes encryption during data transmission and secure storage of your information.
However, no method of data transmission or storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccuracies in your data.
- Deletion: Request that we delete your data, subject to legal and contractual obligations.
- Opt-Out: Unsubscribe from marketing communications at any time.
